Your privacy at a glance

• The Philippine Daily Inquirer print newspaper

• Our website, like InquirerPlus and InquirerShop

• Our app, Inquirer Plus app

• Our email newsletters

• Our pages or ads on social media networks

• Our events

• Anywhere we gather information from or about you and refer you to this Privacy Policy

Your information is collected and handled differently depending on your use of PDI Services. Print subscribers, for instance, provide different information than website visitors.

For a better experience while using our Services, we may require you to provide us with certain personally identifiable information, including but not limited to the following. The information that we collect will be used to contact or identify you.

• Personal Information: This may include your name, contact details, date of birth, government-issued IDs, and other information you provide in applications, forms, or during the course of our business

• Employment Information: For employees, this includes job title, salary, benefits, performance evaluations, attendance records, and other work-related information

• Sensitive Personal Information: In some cases, we may collect sensitive information like health data for insurance purposes, or background checks with your explicit consent. This is only done when necessary and with your explicit consent, unless a legal exception applies

• Public Personal Data: Some personal information may be disclosed to the public as required by our business operations, or for government regulatory compliance

• Other Information: We may collect your image and activities through CCTV for security purposes in our premises, and other information such as but not limited to:

  • Name

  • Your company details

  • Contact number

  • Email address

  • Delivery / billing address

  • Payment details, credit card or e-wallet details

  • Your IP address

  • Cookie identifiers

  • Your operating system and browser (e.g., type, version, and configuration)

  • Your browser language

  • Device identifiers (such as MAC address)

  • Any other information essential to perform the service you signed up for

We generally don’t want to gather sensitive personal information about you. This includes:

• Government-issued IDs (such as your driver’s license, passport or social security number)

• Your health, biometric or genetic characteristics, including physical characteristics or descriptions

• Citizenship or immigration status

• Any criminal background

• Geolocation

• Account access information, such as a username and password (we collect that information only for the accounts you create directly with us and not for any other account you may have with a third party in a personal capacity).

However, there may be situations where we may need to collect these information.

We use your data to perform various tasks essential to our business operations, such as but not limited to:

• Payment processing

• Order fulfillment

• Technology and infrastructure maintenance

• Customer service

• Advertising (including ad serving, targeting, performance measurement, impression counting, quality verification, and compliance auditing)

• Survey administration

• Product and mail delivery

• Email distribution

• List processing and analytics

• Research management and analysis

• Promotion management

• Security incident detection, fraud prevention, and debugging

We collect data from people browsing our website, readers, clients, and partners of Inquirer, when

• You browse any of our website

• We identify you as a potential subscriber

• We call you

• You receive emails from us

• You chat with us

• You opt-in to marketing messages

The following services help us in storing and processing your data on your behalf:

• infrastructure: AWS

• analytics: Google Analytics

• integrations: Google

• comms: Hubspot

• payments: Xendit, Paypal

• social media platforms

• other platforms we may deem necessary to fulfill the service for you

• We use only necessary cookies to run and improve the service

• Our third-party service providers use cookies too (which they control)

• You can turn off cookies but this will mean that we can't recognize you in in-app messaging and we can't resolve issues as easily.

We only retain your information until it is necessary to serve the purpose for which it was collected, or as required under any contract or by applicable law.

If you have any concerns about your privacy at Inquirer, please email us at dpo@inquirer.com.ph.